To Our Valued Clients,
In a continued effort to provide our clients with the best state-of-the-art data center infrastructure, this is to notify you that AIS will be performing a controlled transfer to EG & UPS maintenance on Saturday, September 10, 2016.
Type of Maintenance: Electrical
Location: LWDC – 9305 Lightwave Ave, San Diego, CA.
Purpose: AIS electrical engineers will be performing maintenance on UPS1 to ensure that continuous sustainable support is being provided.
High Level Summary: Beginning at 5:00 AM on September 10, 2016, AIS will perform testing of the six-module 2 MW UPS system in redundant parallel architecture. The intent of this initiative is to ensure continuous sustainability to the production environment concurrent with capacity growth by adding an additional 500 kVA UPS module to the system. The critical load on this system is redundantly supported by UPS 3A for all 2N configured customers.
Note: This activity is not expected to be negatively impacting to any customers and expected to be completed within 14 hours.
Window Start: 9/10/2016 – 5:00 AM PDT
Window End: 9/10/2016 – 7:00 PM PDT
Service Impact: This activity is not expected to be negatively impacting to any customers and expected to be completed within 14 hours.
Schedule: The window for maintenance is scheduled to begin at 5:00 AM on Saturday, September 10, 2016 and end at 7:00 PM on Saturday, September 10, 2016. The actual period of time should not exceed eight hours, however should additional time be required, notice will be provided and the maintenance window will be expanded.
Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the AIS electrical engineering team and consistent with IEEE and UL standards.
Regression Planning: The AIS electrical engineering team will be on-site managing this window. As with any mechanical work, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.
If you have any questions or concerns, please email firstname.lastname@example.org