Discussion – 


Data Center Maintenance Window – (6/28/2016 – 6/29/2016)

maintenance-icon-20To Our Valued Clients,

In a continued effort to provide our clients with the best state-of-the-art data center infrastructure, this is to notify you that AIS will be performing system maintenance beginning on Tuesday, June 28, 2016.

Type of Maintenance: Network

Location:  Lightwave Data Center, 9305 Lightwave Ave., CA, 92123

Purpose: AIS Network Engineers will upgrade and install a new network card in Border Router (BR06).

High Level Summary: Beginning at 10:00 PM on Tuesday, June 28, 2016 AIS will perform a system upgrade on Border Router (BR05). The process will include installing a new 10Gig line-card to enhance connectivity between all network devices and carriers.

Window Start:  6/28/2016 – 10:00 PM PDT
Window End:  6/29/2016 – 2:00 AM PDT

Service Impact: This maintenance is not expected to impact any client connectivity. A temporary loss of redundancy may occur in the event that the router reboots (which is unexpected).

Schedule: The window for maintenance is scheduled to begin at 10:00 PM on Tuesday, June 28, 2016 and end no later than 2:00 AM on Wednesday, June 29, 2016. The actual time period of work should not exceed 4 hours, however should additional time be required, notice will be provided and the maintenance window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the AIS network engineering team and consistent with industry standards.

Regression Planning: The AIS network engineering team will be on-site managing this window.

If you have any questions or concerns, please email support@nullredorum.com

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