ANNOUNCEMENTS

Microsoft KB 3114409 patch causes issues with Outlook 2010

Outlook2010Tuesday December 8th, 2015 Microsoft released an update KB 3114409 intending to prevent issues with Outlook 2010 starting in safe mode, but in fact has done just the opposite! Those who had auto updates turned on or performed an update through Microsoft yesterday and have Outlook 2010, you’ll have an annoying surprise the moment you launch Outlook 2010 once it reboots – it opens in safe mode only (always opens maximized and has no sounds, no reading pane, or other view settings that stick), has broken templates, and much more.

Microsoft pulled the patch early this morning (Wednesday 12/9/2015). But for those who are affected, Microsoft released an article KB 311409 on instructions on how to remove the patch.  Here’s a summary from Microsoft below.

How to uninstall the update

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
  2. In the list of updates, locate and then select update KB3114409, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you’re using a mouse, point to the lower-right corner of the screen, and then select Search.
  2. Enter windows update, select Windows Update, and then select Installed Updates.
  3. In the list of updates, locate and then select update KB3114409, and then select Uninstall.

Windows 7, Windows Vista and Windows XP

  1. Go to Start, enter Run, and then select Run.
  2. Enter Appwiz.cpl, and then select OK.
  3. Use one of the following procedures, depending on the operating system that you’re running.
    • Windows 7 and Windows Vista
      1. Select View installed updates.
      2. In the list of updates, locate and select update KB3114409, and then select Uninstall.
    • Windows XP
      1. Select the Show updates check box.
      2. In the list of updates, locate and select update KB3114409, and then select Remove.

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