Data Center Maintenance Window – (5/19/2018)

Dear Valued Client,

We’re writing to inform you that maintenance will be performed at the Lightwave Data Center beginning on Saturday, May 19, 2018.

Type of Maintenance: Electrical

Location: LWDC – 9305 Lightwave Ave, San Diego, CA.

Purpose: AIS electrical engineers will perform UPS battery replacement commissioning to ensure all systems can provide continuous sustainable support.

High Level Summary:  On May 19, 2018, the AIS electrical engineers will perform UPS battery commissioning and MTS commissioning per IEEE 450. During the commissioning process the load on UPS 3A will be supported by engine-generator. Upon completion of the commissioning process, the building will return to normal power configuration.

Important Note: The commissioning process is expected to take approximately 10 hours to complete. No customer service load impact is anticipated.

Window Start: 5/19/2018 – 7:00 AM PDT
Window End: 5/19/2018 – 5:30 PM PDT

Service Impact: This maintenance is not expected to be service impacting.

Schedule: The window for maintenance is scheduled to begin at 7:00 AM on Saturday, May 19, 2018 and end no later than 5:30 PM on Saturday, May 19, 2018. The actual time period of work should not exceed 10 hours; however, should additional time be required, a notice will be provided and the maintenance window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the AIS electrical engineering team and consistent with IEEE and UL standards.

If you have any questions or concerns, please email

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