IT Consulting and Management Services

RedOrum provides information technology (IT) consulting services to assist you in the continually-changing IT environments. Our goal is to help our customers to continually improve the effectiveness and efficiency of their IT environment by adopting and evolving new or existing platforms to meet business goals. We help our clients by analyzing their technology, processes and or business problems and identify and design solutions. We also assist our clients in planning their IT initiatives and transition plans. Experience and perspective – it’s the difference we bring to helping you solve your current challenge and build solid platforms for growth Our seasoned technology consultants know how to identify opportunities and bridge the gap between your IT capabilities and your vision for high performance.

Our IT solutions address your most critical challenges, including:

• Adopting and evolving new or existing platforms
• Analyzing technology, processes and business problems to design custom solutions
• Planning IT initiatives and transition plans
• Transforming IT infrastructure
• Improving IT security
• Enhancing performance of legacy applications
• Designing or renovating IT architecture

Our on-site team work directly with you to ensure the utmost understanding of the environment and your goals then generate a solution set that makes sense for your organization. Our off-site team provides on-going support both during and after the program; working seamlessly hand in hand with our on-site staff. For every technology challenge you face, RedOrum has the expertise you can trust and depend on.

Remote IT Support

As part of our End-User support services, we offer remote support that provides the express help that is needed, and not to mention convenience for the end user, not having to wait and suffer major downtime. If you experience a problem with your system or server; no matter where you are, either by phone, e-mail, chat or web interaction, our remote support team can provide you with support regarding your IT needs. If our remote support staff is capable of solving your issues right then and there, they will do so, if not, we will be able to dispatch someone on-site if it is within the territories our consultants.

Network & Infrastructure

Have an existing network that needs some work? Or is your business just getting in the game and needs careful planning for your technology infrastructure? We range our expertise from web content filtering, network analysis, e-mail monitoring or filtering, spam control, intrusion protection, network and premise security systems, VOIP telecom systems, CRM & ERP, intranet, and much more! If it’s upgrading a server, introducing a new server application solution or overhauling a network, we’re here to listen and help project manage, design a scope to meet your business objectives, and implement quickly and competently.

Network Analysis

Do you ever wonder why your network is slow and ask the question, what’s causing it? We can help by listening to your network traffic and provide you with a visual report of problematic areas and give solutions to remedy the issues.

System Management & Maintenance

Just like your car, computers and servers require routine maintenance however much more frequent than the car. Our System Management Maintenance program can do just that. We’ll be able to perform recommended or instructed maintenance on your system(s) on a routine schedule. We can also monitor your systems, servers or desktops for its system health and for any system failures 24/7, leaving you or your business more time to attend to other important things. We’ll be able to notify you or your staff promptly as it occurs to attend to the problem. RedOrum offers rapid response; upon availability and situation, we would be able to dispatch a field engineer to troubleshoot.

Server Consolidation & Virtualization

Is your server room cluttered with servers? Do you have so many machines that maintaining them is becoming more and more difficult? Well we can help you do an assessment on whether your environment can be consolidated or possibly virtualize your existing servers to take away some equipment. There are many benefits to this, let us help you and tell you how.

IT Management

Do you need someone with IT managerial experience? We have a range of networks and team members who can provide such a service for your business. Our management team can perform IT assessments and provide recommendations as well as assist you in your IT business needs. ROI plays greatly in technology as it’s the core attribute in business practices today. Let us help you achieve a greater investment in IT with RedOrum by your side.

Contact us

Please contact us for any questions, consultation or for a quote.